If there is one thing we love at Dallas Maids, it’s a great story. We are so honored when we hear that our help has made the day to day lives of our customers easier, their life happier. Or when we know we helped lessen the stress of a family moving in or out of their house. Or when after a tough season, we can shoulder the burden of making someone’s home clean, peaceful, and more enjoyable. On good days those stories make us smile and on challenging days, they help us soldier on with the knowledge that we are truly making a positive impact on the lives of Dallas area families – and that’s all that really matters.

If you’re a newer customer with Dallas Maids or just thinking about having us clean your home, it’s easy to assume we’ve always been a maid service of x cleaners that serves x families each week. I get that sentiment! But our cleaning company story actually begins over 20 years ago, of all places in the high-tech industry.

Greg, our founder, first moved to Texas in 1993 where he attended and graduated with honors from Baylor University with a degree in Management Information systems and Marketing. Fast forward several years and he was working first at IBM and then at Bank of America. Greg’s time in those fields allowed him to see a very real need in the area as met, befriended, and began to understand the home-cleaning industry. In 2004, he left the high-tech world to start Dallas Maids LLC.

The first few years were marked by the humdrum struggles of a new business – finding customers, building an excellent team, and sheer stress that comes with trying something new! Yet slowly and steadily, Dallas Maids began to grow and reach more people in the greater Dallas metropolitan area. With our growth came innovations in hiring processes, scheduling techniques, customer service, and customer appreciation that helped us set our maid service apart as a truly unique, quality housecleaning business in Dallas.

As our house cleaning service grew, we never lost sight of what really matters: creating a clean, healthy, and enjoyable space for people to enjoy their homes and unwind after a hard day of work. From our first day until now that has remained our passion – to allow customers the chance to take a deep breath, relax a little faster, and know that we’ve handled at least one of the major chores for them. This unyielding dedication of adding happiness to our customers’ live by removing the chore of cleaning has been repeatedly recognized. Dallas Maids has earned numerous awards and recognition for our family-owned maid service over the years.

Then 2020 happened. We need not recount all the trials of that apocalyptic year since there were so many. As a business that lost 50% of our business, seemingly overnight, under the Dallas area lockdown at the outbreak of the pandemic, we were scared, baffled, and unsure of the path forward. But just as you allowed us to become a part of your story over the last 20 years, in 2020 you stepped up to help take care of us – you became part of our story. Many of our amazing customers continued to support us in a trying financial season and even allowed us to serve front line workers, who too overworked and exhausted to clean their own homes, by donating cleaning services for their homes.

If our history has taught us anything, it’s that we matter to each other. We would be hard pressed to be here if it weren’t for our customers loving and unexpected kindness in 2020. At the same time, we know our customers have benefitted from our commitment to serving them throughout the years. As we look forward to the next 20 years of business, we are excited to see how that story continues to unfold in surprising and uplifting ways that we cannot possibly guess.